Silverwood Wood Designs wants our customers to be happy with their purchase experience and our products.  If for any reason you decide to cancel your order prior to shipping, you can expect a full refund.  After a product ships and you wish to return your product within 30 days of receiving your product, you may request a refund minus a 20% restocking fee by returning it to the address below.  Your refund should appear within 14 days of receiving the returned non-damaged product via Paypal.  After 30 days and up to 90 days, upon receipt of the product, Silverwood Wood Designs will repair or replace a defective product at no charge.  Please contact us for details on how to handle the repair: This email address is being protected from spambots. You need JavaScript enabled to view it..


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Silverwood Wood Designs

1088 W Burma Rd

Bloomington, IN 47404